Electric Bike Service
For insurance purposes we are only able to work on or store electric bikes equipped with batteries and motors from Bosch, Diamondback, Electra, Izip, Shimano, Tern, Trek, and Yamaha.
When bringing your eBike in for service we ask that you bring in the key, battery and charger. If possible, please charge your bike before dropping it off for service.
Most E-Bike Service has a $50 surcharge to cover the specialized equipment and training and software updates. This is not negotiable, but sometimes we may adjust depending on service being done,
Level 1 Service (Safety Check)
$150
Recommended every 50 hours
Everything torqued, aligned, and adjusted
We wipe down your bike we’ll dial in your brakes adjust your shifting ensure that all fasteners are torqued to manufacture specifications
Level 1 includes:
Align and adjust brakes
- Align and adjust shifting
- Adjust headset
- Inspect bottom bracket
- Inflate tubes
- Bike wipe down
- *Replacement parts or additional labor not included in service package price.
Drivetrain Replacement or Overhaul
$75
Recommended every 50 hours
Everything cleaned, tensioned, aligned, and adjusted
In addition to your tune-up, your bike may need the drivetrain cleaned or replaced.
We will clean or replace all drivetrain components!
- *Replacement parts or additional labor not included in service package price.
Level 3 Service Package
$375
Recommended every 100 hours
The entire bike stripped, cleaned, lubed, and tuned to perfection.
Every bolt, every bearing, every part. We’ll start by stripping your bike to the bare frame for a deep clean and inspection, then we’ll re-lube inner surfaces and rebuild it. If it’s been a while, or if you have put serious miles in all-conditions, this one’s for you.
Level 3 is everything included in Level 2 plus:
Disassemble entire bike and deep clean all parts
Overhaul and replace all bearing systems
Flush and replace hydraulic brakes
Replace and re-route all cables and housing
*Replacement parts not included in service package price.
*Pricing may vary for bikes with suspension. Ask your service technician for details.
Service Protocol
Why Schedule - Appointments are now preferred, except for flat tires. We are a small shop and may refuse your bike if you have no appointment and we are out of space.
Dropping Off - We ask that you please make an appointment before coming in to drop a bike off for service. If you are stopping by for a small repair like a flat tire, we may be able to address that on the spot, but we cannot guarantee it.
Picking Up - Please make sure that you have received confirmation that your bike is ready to pick up before coming to collect it.
Bike Pickup/Delivery - If you would like us to pick-up or drop-off your bike, please add a note when scheduling your appointment and call or email us and let us know that you made the appointment and are requesting delivery. $25/each way (Marblehead, Swampscott, Salem)
Refusal of Service - We have the right to refuse service on any bike we feel we cannot make safe or that we feel would cost more then the bike is worth.