Why Schedule - Appointments are now preferred, except for flat tires. We are a small shop and may refuse your bike if you have no appointment and we are out of space.

Dropping Off - We ask that you please make an appointment before coming in to drop a bike off for service. If you are stopping by for a small repair like a flat tire, we may be able to address that on the spot, but we cannot guarantee it.

Picking Up - Please make sure that you have received confirmation that your bike is ready to pick up before coming to collect it. 

Bike Pickup/Delivery - If you would like us to pick-up or drop-off your bike, please add a note when scheduling your appointment and call or email us and let us know that you made the appointment and are requesting delivery. $25/each way (Marblehead, Swampscott, Salem)

Refusal of Service - We have the right to refuse service on any bike we feel we cannot make safe or that we feel would cost more then the bike is worth.

We do not service Electric Vehicles other then Bicycles. If it does not have pedals we won't touch it.

Ebike motors and component brands we service: Bosch, Hyena, Hydrive, Shimano Steps, TQ, Yamaha by Giant. 

When bringing your eBike in for service we ask that you bring in the key, battery and charger. If possible please charge your bike before dropping it off for service. If your battery is damaged please let us know before bringing the bike in.

*We do not service electric bicycles that do not have a seat post we can clamp in our repair stand. We will not flip the bike over to fix it.

**If your ebike is not a brand we sell and you need a repair on the non-ebike components: flat tire, brake or shift adjustment, please remove the battery.